Please note that Java is a pre-requisite. It must be installed before Write-N-Cite 4 (WNC4).
VSTOR 2010 is not required on a MacBook - it is only required by Windows users.
If you installed the wrong version of Java then Write-N-Cite 4 will not run. To correct this problem uninstall the Java plug-in called "JavaAppletPlugin.plugin" (search for it under Applications in Finder, then drag it to trash) - then go to the link below for Java for OS X 2015-001 and install this version instead
Yosemite (OS X 10.10) or El Capitan (OS X 10.11) users - follow these steps:
If you upgraded your older version of Mac OSX to Yosemite or El Capitan, Java should be enabled by default - it needs to be installed before you can install WNC4.
Please note that Write-N-Cite 4 is not compatible with Mac Word 2016 (available from Office 365). Please use Word 2011 on a MacBook for compatibility reasons. If you have Word 2016 you will either need to use Write-N-Cite 2.5 for Mac instead (login to RefWorks and install it from Tools > Write-N-Cite...) or you will need to revert to Word 2011 if you have a copy and want to use Write-N-Cite 4
Macbook: If you cannot find your Write-n-Cite toolbar or ribbon.
If the toolbar is still not present, it is necessary to make sure Write-N-Cite installed in the proper folder in MS Word. Please perform a search for the file Write-N-Cite Word 2011.bundle. Once found, please use these steps to relocate the file to the Start folder where it should reside.
If you get an error message:
"Your computer's clock does not match ours. Please update your system time before connecting to RefWorks."
Please check your computers date/time settings to ensure the 'set time automatically' setting is turned on and that your computer is synced with an online time server