RefWorks: guides, instructions, tutorials


Important information to read before creating a Refworks account

Information stored in the citation manager Refworks is no longer hosted in Canada.  Before its move from Canadian servers, all subscribers were given the option to transfer to Refworks, Proquest U.S.A.  It is the understanding of the Mount Library that while there are other citation management tools available, none offer Canadian hosting.  In September 2014, the Mount Library moved its RefWorks accounts to servers hosted in the United States.  Please contact the Mount Library ( if you have any questions regarding RefWorks or any other citation management tool.


Login to RefWorks


ProQuest RefWorks logo

Login to ProQuest RefWorks (New)

If you wish to use Write-n-Cite for Mac Word 2016 or Google Docs please migrate your RefWorks (Legacy) account to the New ProQuest RefWorks. Your new ProQuest RefWorks account and login will be created during the migration process.

ProQuest RefWorks (New) instructions and tutorials


Already using the new ProQuest RefWorks?

Instructions for migration of RefWorks (Legacy) to ProQuest RefWorks

Legacy RefWorks logo

Login to RefWorks (Legacy)

The Legacy RefWorks product will be available until 2018. If you wish to use Write-n-Cite for Mac Word 2016 or Google Docs please migrate your account to the New ProQuest RefWorks. Your new ProQuest RefWorks account and login will be created during the migration process.The new ProQuest RefWorks has a new look and feel so please allow yourself time to become familiar with the new interface.

Instructions for migration of RefWorks (Legacy) to ProQuest RefWorks

RefWorks (Legacy) instructions and tutorials

Create an RefWorks Account

An institutional account is available to anyone at a subscribing institution and includes 10GB of document storage, unlimited sharing inside and outside the institution, easy institution-wide sharing, phone and email tech support, training and more.

To create a RefWorks account:

  1. Go to and click the “sign up” link.
  2. Fill in your information making sure to use your institutional email address (you can’t sign up with,, etc.).  Using your institutional email address will help us know whether you are entitled to an institutional account (with all the benefits mentioned above!).

Once you activate your account (you'll receive an email with a link to complete the registration process), you’ll get access immediately and can get started managing your documents.

RefWorks Quick Start Guide

Use this handy guide to help you get up and running with RefWorks!

Creating an Account

Creating Your Account As Part Of An Organization-Wide Subscription:

Note:  It's best when you create your account that you are on-site at your Organization (on an IP-authenticated computer) or logged in to the Organization's network through a VPN or proxy server.    

  1. Open your browser and go to

  2. Click the Sign up for a New Account link

  3. If you are off-campus or outside the IP range, you may need the RefWorks Group Code
    to complete the registration process.  Your Group Code is RWMSVU.

  4. Complete Step 1 and Step 2.

Note:  When creating your Login Name, please do not use the following characters:

* Asterisk

< >[ ] Brackets

= Equal sign

+ Plus sign

" Quotes

\ / Slashes

, . : ; Comma, Period, Colon, Semicolon

  1. Click Create Account.

    You will receive an email confirmation .

After you click on create account, you'll be brought in to your new, empty RefWorks account where you can begin adding your references.  

Also, you can modify your login name, email address, password or other information by selecting Update Profile from the option bar in the upper right-hand corner of your account.  You may also create a read-only password in the Update Profile area.

Logging in to RefWorks


To log in to RefWorks:

  1. Open your browser and go to  

  2. Enter your Login Name and Password.  You can remain logged in to RefWorks for 14 days by marking the checkbox next to the "Keep my session open for 14 days" option.

    Note:  If you are logging in to a public computer, do not select the Keep my session open for 14 days option as it will give full access to your account to anyone using the computer.

Forgot your Password?

Should you forget your RefWorks password, you can receive an email with a link to reset your password.


  1. Go to
  2. Click Forgot Your Login Information?
  3. Enter your email address.   
  4. You will receive an email with a link to create a new RefWorks password. 
  5. Follow the link to a page where you will enter, then re-enter, your new password.  A confirmation email will inform you that your password has been changed.  You can log in immediately with your new password.

Note:  If you have multiple RefWorks accounts registered with the same email address, you will be prompted to select one from a list

Other Videos To Help You Learn RefWorks

  • RefWorks Advanced Videos - Covers editing multiple references, backing up and restoring your account, advanced search and more!

RefWorks User Workbooks

Download these documents to follow step-by-step instructions on how to use RefWorks. 

Follow RefWorks

Become part of the RefWorks community online! 

FOLLOW  RefWorks on Twitter

Follow RefWorks on Facebook

Join RefWorks social sites for the latest information on product updates, support questions, and even contests and challenges!

RefWorks Webinars

RefWorks offer several webinars on many different topics each month. Below are links to the RefWorks schedule of upcoming sessions and recordings of recent ones.

Upcoming sessions and recordings:

RefWorks Webinars

They also offer a series of brief video tutorials on our RefWorks YouTube channel.

RefWorks Quick Start Guides (non-English versions)

RefWorks Quick start Guides are also available in the following languages:

  • Arabic
  • Chinese Simplified
  • Chiense Traditional
  • Czech
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Polish
  • Spanish

This guide is licensed under a Creative Commons Attribution-Noncommercial License.
Creative Commons License

You may copy the guide for noncommercial purposes as long as credit is included. Please be aware that the guide may contain links to subscription based services for which access is restricted. We encourage you to license your derivative works under Creative Commons as well to encourage sharing and reuse of educational materials.