Library System Status & Alerts

There’s an issue affecting Novanet Discovery that is making some known-title searches fail for books and videos. We’re working on a fix with Ex Libris now and will let you know when we have a resolution. In the meantime, searching by author and/or subject seems to work for known items. Results from other formats (articles, reviews, etc.) seem unaffected.

The library subscription to ProQuest Digital Dissertation has expired effective April 1, 2016.See alternative sources for dissertations at the link above.

Effective January 1, 2016, ScienceDirect will no longer support Internet Explorer 8 (IE8). Please update your browser to one of the more recent versions of IE. Additionally, users can move to the latest versions of the Chrome or Firefox browsers for an optimal ScienceDirect experience.

We have recently been notified that Adobe Digital Editions 4 Reader, software used to read ebooks downloaded from the Mount Library’s collections, has been logging data on the books used with this application (and possibly other ebooks already downloaded on the devices of users) and sending the information in an unencrypted form to Adobe servers. This poses a security risk since unencrypted data may be open to interception.

Adobe Digital Editions is the most commonly used desktop application for accessing ebooks that contain Adobe’s digital rights management (DRM) software. The Adobe DRM is used by many booksellers and online library lending services such as EBL, ebrary, and EBSCO.

You do not need to download ebooks using Adobe Digital Editions to use them effectively; you can continue to read them online. You may receive a message that the time period for viewing an ebook has elapsed, prompting you to create a loan. You can do so, as this does not invoke Adobe Digital Editions. One advantage to reading ebooks online is that any notes you make while reading will persist, and will be available to you at any time. Ask us how.

If you have an iOS or Android device, use a tablet-based reader app such as BluefireReader. These apps can unlock ebooks protected with the Adobe DRM but do not communicate reading data to Adobe.

If you have concerns about the operation of the new Adobe Digital Editions, you may wish to:
•Uninstall the Adobe Digital Editions 4 Reader if you have downloaded this version of the software on your computer or device.
•Use older versions of Adobe Digital Editions, which do not communicate with Adobe except to validate the license to unlock the DRM protected book. Previous versions are available at: http://www.adobe.com/support/digitaleditions/downloads.html

Our ebook resources page will be updated to make users aware their reading options. Members of our consortium, Novanet, are also expressing concern to vendors about the behaviour of the Adobe Digital Editions 4 Reader.

If you have concerns please contact Tanja Harrison, University Librarian, at 902-457-6108 or tanja.harrison@msvu.ca

Information and Technology Services (IT&S) has reported a phishing scam that has targeted Mount staff e-mail accounts. There have been a few incidents in recent weeks where e-mails have been received by Mount staff asking for instructions on how to carry out financial wire transfers. These e-mails are crafted in such a way that they appear to come from senior people on campus.

IT&S has reported that, in all of the incidences, the To and From recipients reflect our organizational structure. This suggests we are being specifically targeted at the moment, with the perpetrators using our online directory to identify our organizational structure. Please do not respond to these emails, and report suspicious activity to helpdesk@msvu.ca

RESOLVED: EBSCO ebooks loading in Firefox

2016/04/05Some EBSCO ebooks do not load in Firefox version 45. EBSCO is aware of the problem and working on a solution. Try using another browser; e.g., Chrome and Internet Explorer are not affected.

Check your version of Firefox by opening the menu (three horizontal bars in the top right). Click on the question mark to open the Help menu, and click on About Firefox.

If you need additional assistance contact us at library@msvu.ca Thanks for your patience!

Upcoming maintenance: ProQuest databases will be unavailable 10:00 PM ET Saturday, Mar 12 - 6:00 AM ET Sunday, Mar 13.

RESOLVED. Contact us with any difficulties you experience: library@msvu.ca
We are experiencing issues with EZ Proxy which enables database access. You may not be able to access articles and journals when logging in off-site or when using our wireless network.

On campus you will see an EZ proxy prefix (shown below) which will interfere with your access to articles and journals. DELETING this prefix from the URL will alleviate the problem; you must do so for each database to which you link.

http://ezproxy.msvu.ca/login?url=

We are working on this and appreciate your patience as we restore access.

Resolved. Contact us with any difficulties you experience.

We are experiencing issues with EZ Proxy which enables database access off-campus. You may not be able to access articles and journals when logging in off-site or when using our wireless network.

On campus you will see an EZ proxy prefix (shown in red below) which will interfere with your access to articles and journals. Deleting this prefix from the URL should help alleviate the problem.

http://ezproxy.msvu.ca/login?url=?url=http://search.ebscohost.com/direct.asp?db=aph&jn=P6L&scope=site

We are working on this and appreciate your patience as we restore access.

•Do not choose the “default” printing options.
•Click the drop-down menu in the pcounter module and choose either single-sided/simplex or double-sided/duplex.
•If you experience formatting problems, you should download, install & use MS Office 365 from the IT&S website. It is free to all students, staff and faculty.
•You always have the option of saving your work to e-mail or a stick and printing from one of the Library computers. This will give you full control of printing options.

Reports of an outage to Taylor and Francis online www.tandfonline.com. Access is beginning to be available but some users may still receive an error messages, slow page loads and “server busy” messages. Please wait a few moments and try again.

2015/10/21
Printing is reliable with setting described above.

2015/10/14
All EBSCO ebooks are accessible via Novanet Discovery and Novanet Classic.
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2015/10/13
We are receiving reports that many of our EBSCO ebooks are NOT available via Novanet
If this happens to you please go directly to the EBSCO search at:
http://ezproxy.msvu.ca/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=e000tna&login.asp&site=ehost-live&scope=site
Alternatively, if you open ANY EBSCO database, then once in the database click on the “Choose Databases” link on the top of the search page, you can pick Ebook Academic Collection Trial to search.
EBSCO is working on the problem

2015/10/14
JSTOR journals are available to Mount faculty and students.
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2015/10/13
JSTOR journals are still experiencing intermittent site access issues today. JSTOR Staff are working to fix the problems ASAP. See also Twitter @JSTOR.