Mount Saint Vincent University Library's Document Delivery Service is a member of the Canadian Atlantic Academic Libraries Document Delivery Group (CAAL DDG).
ALMA Peer-to-Peer lending partners are welcomed and encouraged. Email docdel@msvu.ca to be added to our rota.
Machine-readable or Web requests preferred; plain-text email requests handled as time permits.
Libraries using these methods to request regularly from Mount Saint Vincent Document Delivery will be asked to use the web forms. Pre-registration is required; login information will be provided.
Document Delivery staff can be reached via docdel@msvu.ca.
⚠️ IMPORTANT SERVICE CHANGE ⚠️
As of December 19, 2025, MSVU will end its use of the Relais ILL management service.
A new request form for external libraries will be available in January 2026.
Pending the publication of a new request form, external libraries may submit requests via email.
Please contact docdel@msvu.ca to request assistance or additional information.
CAAL Relais Request Form for External Libraries»
Instructions on how to submit requests are available on the CAAL website.
Exceptions to these standard policies may be possible on a case by case basis – please inquire
Books/Microforms
Will lend for 3 weeks use, 1 renewal if no reserve in place
Reference, films, archival, rare & Special Collections materials, and sound recordings are non-circulating.
Circulation of microforms are evaluated on a case-by-case basis.
Periodicals/Serials/Journals
Non-circulating
Loans
No charge: ACMC, CARL, CAUL/CBUA, OONL, COPPUL, OCUL, OONL, CREPUQ and all non-profit Atlantic libraries
$8.00 per item: Other Canadian libraries and for-profit Atlantic Libraries, institutions
$20.00 per item: American and international libraries
Photocopies
No charge: CAUL/CBUA, OONL, UofA and reciprocating NEOS libraries
$5.00 per article: ACMC, CARL, OCUL, COPPUL, CREPUQ and all non-profit Atlantic libraries
$8.00 per article: Other Canadian libraries and for-profit Atlantic libraries
$20.00 per article: American and international libraries
Microform Scans
$20.00 for first 20 pages; $1.00 for each additional page
Urgent Service
No charge: CAUL/CBUA and OONL
$10.00 surcharge: ACMC, CARL, OCUL, COPPUL, CREPUQ and all other Canadian libraries
$20.00 surcharge: American and international libraries
Replacement charges - invoiced
In print: cost of material
Payment
Invoices are sent semi-annually (January & July)
VISA and Mastercard are accepted.