Document Delivery

We are responsible for obtaining materials unavailable at the Mount. Students, staff and faculty can borrow physical material and obtain copies from works that are not held by the Mount Library.

Delivery Times

Please note delivery times are just estimates. They vary depending on the:

  • type of item are requested,
  • availablity of the item,
  • location of the supplying library, and
  • delivery method.


Delivery of Copies

Electronic delivery of copies is only available when ordered through WorldCat.

Whenever possible copies are provided via an e-mail link:

  • The link can be opened 3 times. Please save a copy of the file to a personal computer.
  • The link will be available for 14 days after receipt.

Copies ordered through Novanet Express are always delivered in print format.

Physical copies can be:

  • picked up at the Library Circulation Desk
  • sent to staff and faculty offices via campus mail.

Document Delivery

  • Loans usually take 5-14 days.
  • Copies usually take 3 business days.
    • Copies can take up to 14 days depending on availability.

Novanet Express

  • Loans and copies take 3-5 days to arrive.

Copies are always delivered in print format.

Items can be ordered to any Novanet library for pick up.

Document Delivery Contact

Monday-Friday 8am-4pm
Document Delivery Department
902-457-6435 or

Evenings & Weekends
Library Access Services Desk

Document Delivery
Mount Saint Vincent University Library
Halifax, Nova Scotia
B3M 2J6

Tel: (902) 457-6435
Fax: (902) 457-6445

This guide is licensed under a Creative Commons Attribution-Noncommercial License.
Creative Commons License

You may copy the guide for noncommercial purposes as long as credit is included. Please be aware that the guide may contain links to subscription based services for which access is restricted. We encourage you to license your derivative works under Creative Commons as well to encourage sharing and reuse of educational materials.