Document Delivery is a service through which MSVU students, staff, and faculty may gain access to materials (articles, books, etc.) that are not available in the Mount Library's collection.
⚠️ IMPORTANT SERVICE CHANGE ⚠️
As of December 19, 2025, MSVU will end its use of the Relais ILL management service.
Students, employees, and other library patrons may continue to request interlibrary loans and document delivery via Novanet.
Please contact docdel@msvu.ca to request assistance or additional information.
Request a specific item through Novanet Document Delivery»
Request a specific item through Relais Document Delivery»
⚠️ IMPORTANT SERVICE CHANGE ⚠️
As of December 19, 2025, MSVU will end its use of the Relais ILL management service.
Students, employees, and other library patrons may continue to request interlibrary loans and document delivery via Novanet.
Please contact docdel@msvu.ca to request assistance or additional information.
Novanet Library Account Login (includes Document Delivery)»
Log in using your MSVU e-mail credentials.
MSVU e-mail credentials cannot be changed by Library staff. If these credentials are not working, please contact the IT&S Helpdesk via helpdesk@msvu.ca or call 902-457-6538
Once logged in choose "Open Requests" from the side menu.
Login using the barcode on your Mount ID card;
your default password is the last 4 digits of your phone number.
If your barcode or this password is not working please phone: 902-457-6250 during open hours for assistance.
Canadian Requests
There is no charge for items available within Canada.
International Requests
Students are responsible for charges for materials acquired internationally.
Document Delivery will confirm any charges before pursuing an item internationally.
Delays can be avoided by using the ‘Max. Cost’ field of the Document Delivery request form. International charges average $25 or more.