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Undergraduate Students Library Services

Looking for Help?

Library staff are always happy to answer your questions or give assistance with any of the topics listed in this guide.

For additional assistance with assignments or research, please see the resources below.

Contact the Library

The Mount Library
15 Lumpkin Rd
Mount Saint Vincent University
Halifax, NS B3M 2J6


Research Appointments

Meet for advice on defining your topic, developing your research strategy, or locating and using subject-specific sources. 

Research Appointments must be made at least 24 hours in advance. 

Online Research Appointments

Online appointments will be held on Microsoft Teams or BB Collaborate. You will receive a link to your appointment before the appointment is to begin.

On-Campus Research Appointments

Please check in at the Library front desk no more than 5 minutes before your appointment is to begin. This is not a drop-in service.


If you need to make a short notice on-campus appointment cancellation, please contact us at, or call 902-457-6250.

MSVU LibChat

This service will run 11AM - 3PM Monday to Thursday. When the service is running,  you will be able to chat directly with MSVU Library staff. You can get help with things like library account login issues, citation resources, simple research help questions, and more.

Because the service is aimed at providing quick service to basic questions, you may be referred for a research help appointment if it is determined that more in-depth help is required.

*Please note the last day for this service will be December 9th.

Novanet Live Help

An online chat-based reference service provided by Novanet libraries.

About Novanet Live Help

Novanet Live Help Hours:

Fall 2022

Service runs September 26th - December 9th

Monday-Thursday Friday Sunday
10AM - 10PM 10AM - 6PM 4PM - 10PM


Closed September 30th

Closed October 10th 

Closed November 11th


Research Help Hours


Monday - Thursday
Saturday (beginning October 8th)
Email 10am - 4pm 10am - 4pm 12 - 4pm
In-person drop-in 10am - 2pm 10am - 2pm 12 - 4pm
In-person research appointment 10am - 7pm 10am - 1pm 12 - 4pm
Online research appointment 10am - 7pm 10am - 1pm  
Exceptions: Research Help services are closed Monday, October 10th.