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Undergraduate Students Library Services

Looking for Help?

Library staff are always happy to answer your questions or give assistance with any of the topics listed in this guide.

For additional assistance with assignments or research, please see the resources below.

Contact the Library

The Mount Library
15 Lumpkin Rd
Mount Saint Vincent University
Halifax, NS B3M 2J6


Research Appointments

Meet for advice on defining your topic, developing your research strategy, or locating and using subject-specific sources. 

Research Appointments must be made at least 24 hours in advance. 

If you need to cancel an on-campus appointment, please contact us at, or call 902-457-6250, or use the cancellation link in your confirmation email.

Online Research Appointments

Online appointments will be held on Microsoft Teams or BB Collaborate. You will receive a link to your appointment before the appointment is to begin.

On-Campus Research Appointments

On-campus appointments will be held in person at the MSVU Library. Please check in at the Library front desk no more than 5 minutes before your appointment is to begin. You must observe all public health protocols during your appointment. This is not a drop-in service. On-Campus appointments must be booked ahead of time.

MSVU LibChat

This service will run 11AM - 3PM Monday to Thursday. When the service is running,  you will be able to chat directly with MSVU Library staff. You can get help with things like library account login issues, citation resources, simple research help questions, and more.

Because the service is aimed at providing quick service to basic questions, you may be referred for a research help appointment if it is determined that more in-depth help is required.

Novanet LiveHelp

An online chat-based reference service provided by Novanet libraries.

Information about Live Help

Research Help Hours


Service Monday-Thursday Friday Saturday Sunday
Online (email or appointment) 10am - 7pm 10am - 5pm 11am - 3pm (email only) -
In-person (appointments have priority) 10am - 7pm 10am - 5pm 11am - 3pm -
LibChat (MSVU specific chat service) 11am - 3pm - - -
Live Help (chat service staffed by employees from all the Nova Scotian university & college libraries) 10am - 10pm 10am - 6pm - 4pm - 10pm
Closures: November 11th - Remembrance Day